Public Education Materials for County Distribution and Use

The Washington State Enhanced 9-1-1 (E911) Office produces and distributes to the state's 39 counties the following 9-1-1 educational materials. These products are provided cost free to the counties for use in their educational efforts. Each 9-1-1 educational or promotional product is briefly described.

If you are interested in receiving a supply of any of the materials listed below, contact the county 9-1-1 coordinator in the county in which you reside or do business. All requests for materials must be made through the county coordinator.

Adult E9-1-1 Brochure

This brightly colored; tri-fold 9" x 12" brochure targets the adult audience statewide. The pamphlet details the capabilities of enhanced 9-1-1 services. It explains when you should call 9-1-1 and when it is not appropriate to call 9-1-1. It describes how to call 9-1-1 and what happens when a 9-1-1 call is placed to the 9-1-1 communications center.

9-1-1 Coloring Pages

A three-page, 8 ½" x 11" illustrated pamphlet is designed for coloring while teaching children to call 9-1-1 for help. The coloring pages are written in both English and Spanish. It is a great resource in promoting a 9-1-1 coloring contest.

9-1-1 Phone Stickers

The red on white telephone stickers are square, 2" x 2", with rounded corner telephone stickers, perforation between each sticker, 500 stickers to a roll. Each roll on 3" cardboard core, shrink wrapped. It has space on which to write the name of the COMMUNITY (for example, the subdivision or township), the business telephone numbers for local police and fire, and the physical street address for the wireline telephone. The sticker is designed to remind you to dial 9-1-1 for emergency help in police, fire or medical emergencies. (PDF)

9-1-1 Show Bags

This 10" x 15" white plastic carrying bag, featuring a cellphone depicting the numerals 9-1-1, is specifically designed with the child in mind. It is a great bag to stuff with 9-1-1 educational goodies for children.

Hispanic Rack Card 

This bright yellow, two-sided 4" x 9" rack card is printed in Spanish. It targets the predominantly migrant Spanish population who does not routinely phone 9-1-1 in emergencies. The card instructs the Hispanic caller in how and when to place a 9-1-1 call for help.

Hispanic translation of "Is Your Cell Phone Causing a 9-1-1 Crisis?"

This two-sided, tri-fold 9 x 12 brochure targets cell phone users is printed in Spanish. The brochure addresses the problem with accidental 9-1-1 calls tying up phone lines for urgent care and what to do to prevent these accidental calls. It also talks to some basic information you should know about a cell phone - always know your location and cell phone number. (PDF)

How Fast Can 9-1-1 Get Emergency Help to Your School?

This two-sided, tri-fold 9 x 12 brochure targets K-12 public and private schools in Washington State. The brochure advises school administrators to determine if their school’s PBX phone system meets current state law, providing automatic location identification (ALI) on all 9-1-1 calls placed on all phones within the PBX system. Failure to provide ALI may result in a fine. The brochure also speaks to the need of educating staff and students in understanding the school’s PBX system and how it works with 9-1-1. (PDF)

Is Your Cell Phone Causing a 9-1-1 Crisis?

This two-sided, tri-fold 9 x 12 brochure targets cell phone users. The brochure addresses the problem with accidental 9-1-1 calls tying up phone lines for urgent care and what to do to prevent these accidental calls. It also talks to some basic information you should know about a cell phone - always know your location and cell phone number. (PDF)

Red E. Fox Presenter's Guide (limited supply)

An 18-minute Red E. Fox color video, "The Great 9-1-1 Adventure" shows kids, ages 4 to 7,- the proper use of  9-1-1. The video was accompanied by a 15-page "Presenter's Guide". The booklet explains how we can work together to make sure children learn the basic about using 9-1-1 to include when to call 9-1-1, how to call 9-1-1 and what to say when they call 9-1-1 for help in an emergency.

Refrigerator Magnets 

The white, 4" x 8" write-on, 9-1-1 refrigerator magnet targets the senior population. The magnet provides space to write in the non-emergency police and fire phone numbers, the caller's physical street address and telephone number, and for recording any special medical problems, prescription medications and emergency contacts. It is meant to be posted on the refrigerator for easy reference.

Voice over Internet Protocol (VoIP) Users and 9-1-1 Call Concerns 

This two-sided,9" x 12" tri-fold brochure targets all cell phone users who may be considering a switch from a cell phone to a voice over Internet phone. It provides critical information about 9-1-1 so you can be an informed consumer when switching from a cell phone provider to a VoIP service provider.

Wireless Phone Wilderness brochure 

This two-sided, tri-fold 9" x 12" brochure targets the outdoor wireless phone user who ventures into the backcountry. The brochure addresses wireless phone use concerns and limitations in placing calls to 9-1-1 while in the backcountry. It also provides some practical outdoor survival information should you become lost or injured. Don't forget to complete the perforated portion of the brochure and leave it with a family member or friend the next time you take off to the backcountry!

Wireless Phone Boating brochure

This two-sided, tri-fold 9" x 12" brochure targets the boating wireless phone user who ventures into our beautiful waters. The brochure addresses wireless phone use concerns and limitations in placing calls to 9-1-1 while boating. It also provides some practical boating information. Don't forget to complete the perforated portion of the brochure and leave it with a family member or friend the next time you take off on your boat!

Wireless Phone Use/Roadside Safety Tips Rack Card

This two-sided, 4" x 9" rack card targets the wireless phone users in their vehicle. It is suggested that the rack card be stored in their glove compartment for easy reference. The card addresses how a wireless call to 9-1-1 works, specifically the type of information required by the 9-1-1 communications center to send help to the caller.