Voice Systems

The primary means for communicating within and outside the state is through the public switch telephone network (PSTN) utilizing a Lucent Technologies (formerly AT&T) Private Branch Exchange (PBX), Definity G3I. Through the PBX, several direct inward dial and Centrex trunk lines provide the necessary backbone for coordination of activities with state, federal, and local agencies. Additionally, the PBX also terminates the dedicated lines from Columbia Generating Station, (formerly WNP-2), U.S. Department of Energy, Richland, as well as tie lines from the University of Washington Seismology Lab, and extensions off of the Washington State Patrol telephone network.

Essential numbers to know:

  • 1-800-258-5990 State EOC, State Emergency Operations Officer (SEOO) (24 hrs), Emergency Line (primarily for use by local/state/federal agencies for reporting/coordinating emergency situations)
  • 1-800-854-5406 State EOC, WHEN ACTIVATED for emergency situations
  • 1-888-849-2727 State EOC, State Emergency Operations Officer (SEOO) (24 hrs), Search and Rescue Line (primarily for use by local jurisdiction SAR agencies for requesting SAR missions/support)
  • (253) 512-7000 Emergency Management Division (EMD), main business line
  • (253) 512-7203 State EOC Fax line
  • (253) 512-7200 EMD Administrative Fax line

Other systems utilized include cellular phone and digital paging, both from AT&T Wireless Services.